Shipping Information | Signs in a Minute
Your order means a lot to Signs in a Minute, which is why we are dedicated to providing reliable delivery services for all of our products.
Types of Shipping:
Items are divided into two categories for shipping:
Small Items:
Sent via UPS or FedEx. Packages less than 150 lbs.
Large Items:
Sent via trusted carriers that specialize in handling large items.
Don’t see all of your items?
Some items may have shipped separately in different packages. You will receive updates as it become available.
Products are shipped from different locations within our network. If your order contains a variety of products, your items may be split up into multiple shipments and shipped at different times, rest assured, you are only charged one combined shipping fee for all the items in your order.
Due to the different processing times and shipping locations, we are unable to combine shipments. Where possible, any items shipped from the same location with be combined into a single shipment. You'll receive a shipping notification for each shipment in your order.
Exceptions:
We cannot ship to P.O. boxes or military APO's. Additional fees or shipping restrictions may apply if you live in Alaska, Hawaii, Puerto Rico, or the U.S. Virgin Islands.
International Customer:
If you are placing an order for delivery to a country outside the US, it's easier to use a broker or freight forwarder with a US shipping address. Please include your broker's or forwarding house agent's information in the comment field or call. We will gladly forward your shipment to that address in the US. Payment must be in advance, via wire transfer.
The recipient of an international shipment (including Canada) is subject to customs brokerage fees, import duties, and taxes after the shipment reaches your destination country. Additional charges are the responsibility of the customer because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Please contact your local customs office for information. To avoid a delay in receiving your order from customs, consider the following:
Provide us with a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
We do not refund original shipping charges for goods that are refused for delivery at customs.
Shipping Updates:
Communication is key – When your order has shipped, you will receive an email notification containing tracking information for your order.
Shipping Claim:
If an item should arrive damaged. Do not use. Contact the shipping company immediately. All claims for loss or damage must be filed with the common carrier used for shipment. Please retain original packaging. Signs In A Minute will not be liable for damages incurred during shipping on carriers.